Deliver the experience modern customers expect – with ICSC software for the telecommunications industry. Our applications make it easy to service upstream partners and downstream customers, roll out revenue-generating services faster than the competition, and deliver telco offerings – including mobile content and cloud apps – that build customer satisfaction and loyalty.
Get a 360-degree view of your telecom subscribers with powerful CRM solutions – for a seamless customer experience that reduces churn and increases customer satisfaction. Harness customer information in one place to deliver a consistently positive experience that builds loyalty – profitably.
- Increase average revenue per subscriber while reducing churn
- Create a consistent – and positive – customer experience across all channels
- Target customers effectively with the products, offers, and services they want
- Offer innovative new services with flexible pricing and enhanced cash collection capabilities
- Achieve excellence in customer service through flexible management
- Connect all touch points and commerce processes on a single, flexible platform