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Telecommunications

Deliver the experience modern customers expect – with ICSC software for the telecommunications industry. Our applications make it easy to service upstream partners and downstream customers, roll out revenue-generating services faster than the competition, and deliver telco offerings – including mobile content and cloud apps – that build customer satisfaction and loyalty.

Get a 360-degree view of your telecom subscribers with powerful CRM solutions – for a seamless customer experience that reduces churn and increases customer satisfaction. Harness customer information in one place to deliver a consistently positive experience that builds loyalty – profitably.

  • Increase average revenue per subscriber while reducing churn
  • Create a consistent – and positive – customer experience across all channels
  • Target customers effectively with the products, offers, and services they want
  • Offer innovative new services with flexible pricing and enhanced cash collection capabilities
  • Achieve excellence in customer service through flexible management
  • Connect all touch points and commerce processes on a single, flexible platform